Consignors

Unknown-2When you consign with Southern Housepitality, you eliminate the inconvenience, disruption, and security concerns of traditional garage, estate, on line, and newspaper sales of items. Your furnishings and home décor will be on display seven days a week for qualified and eager buyers to see. By displaying and selling your items in beautiful and creative vignettes, we can command a higher selling price, which means a better result for you.  Stop by and see what a treasure hunt you can have and what treasures you have for others to hunt!!

SoHo has its own Pick-Up and Delivery service.

The SoHo Consignment Process

1

Bring your items in for evaluation anytime during our business hours. You do not need to make an appointment. If you have large pieces of furniture, please email pictures of the item to [email protected] so that we can evaluate your item prior to its arrival.

2

We will evaluate your items and determine which ones we can sell. All prices will be determined by SoHo.

3

Your items will be with us for a period of 90 days under the following markdown schedule:
a. Original price for
1-30 days
b. 15% discount for
31-60 days
c. 30% discount for
61-90 days

4

After 90 days, you can choose to either pick up your item or apply a 50% final discount for another 30 days. At the end of 120 days, unsold items must either be picked up or donated.

5

You are responsible for picking up your unsold items within ten (10) days of the end of the 90- or 120-day consignment period. Any items not picked up within the ten-day period automatically become property of Southern Housepitality and may be resold and/or donated.

6

While your consigned items are available for sale, check on them through our online account look-up system. **Remember your account number is your consignor # and your password is your last name – if you are having any problems please call us so that we can assist you.

Consignor ID:

Last Name:

FAQs

What items do you accept on consignment?
All items must be in good condition, show-room ready (i.e. clean and complete with all hardware and parts), and from a smoke-free home. All electrical items must have up-to-date wiring.

We DO take upscale, gently used:

  • Furniture
  • Home décor
  • Lighting
  • Artwork
  • Rugs
  • Accessories

We do NOT take:

  • Appliances
  • Televisions
  • Oil lamps
  • Cribs
  • Mattresses
  • Clothing or jewelry
  • Lamps without shades or finials
  • Particleboard furniture
  • Furniture missing hardware or shelving
  • Unframed art
  • Art or mirrors without hanging wire
  • Candles
  • Dolls or stuffed animals
  • Rugs or upholstered items with pet fur
  • Bedding, unless custom, clean, complete, and free of stains and tears
  • Window treatments, except custom panels that are clean
  • Anything personalized, including monogrammed, initials, or names
***We reserve the right to refuse any items we deem unsaleable for any reason.

How is the price determined?
Prices are determined solely by Southern Housepitality and depend on the following factors:

  • Condition: The better the condition, the higher price that can be asked.
  • Relevance: The style, fabric, and colors should be current and in demand within the community.
  • Quality: The higher the quality, the higher price. We don’t take particleboard items or sofas that are not heavy and durable.
  • Market Demand: We can ask a higher price for in-demand styles, items, sets, sizes, colors, fabrics, dimensions, etc.
  • As Is: Prices will be lower if any additional investment is needed for updating, reupholstery, or refinishing.
  • Context: Any information you can provide such as age, original cost, type of wood, brand, or the history of item is considered when determining price.
What does it cost, and how will I get paid?
It does not cost anything to consign.
When one of your items sells, 50% of the sale amount goes to you, and 50% goes to us. Consignor checks are available for pickup in store after the 11th. Consignors who live 50+ miles away will receive their checks by mail. You may use the money in your account earlier, but only as account credit on purchases; we do not payout accounts early.
Can I get my items on consignment back early?
Unfortunately no. Per the consignor contract, items must stay for the full 90-day consignment period. If you want your items back, there will be a charge of 50% of the original sale price.
Do you buy outright?
No we are purely Consignment.
Do you have layaway?
No we don’t…we don’t have the room nor do we own the merchandise to allow layaway.
Do you hold items?
No we don’t…but we do have an approval process instead.
What is your approval process?
We have an approval process to allow you to try any item/s for 24 hours to see if they are what you want. We secure payment at the time that you begin the approval. SoHo holds it until 1 hour before close of following day. If you keep the item/s, you don’t need to do anything, we will run payment at the end of the day. If you don’t want to keep the item/s you MUST bring them back to SoHo by 1 hour prior to the end of business within the designated 24 hours and your payment will be returned to you. We write on the receipt date and time of return, for example, 1/1 @ 5 for Monday through Saturday or 1/2 @ 4 for Sunday. If it is not returned in time you will be charged, no exceptions.
Do you have pick up and/or delivery?
Yes we have our own truck with our own staff to do pick-ups and deliveries starting at $55 if within a 10-mile radius of the store. Most pick-ups or deliveries are scheduled on Tuesday or Saturday. If you are interested in either please contact the store to schedule and verify the cost. Some items that require extra help or difficult to get to may have an additional charge, call to find out 864-299-0045.
Do I get to set the price?
No, SoHo staff with their vast knowledge of the market will price all items. Any information you can provide such as: age, original cost, type of wood, brand, or any history of item is greatly appreciated and taken into consideration to accurately price your items. It benefits both consignors and SoHo to price as high as possible but we only get paid if the item sells so we take into consideration demand for the item as well.
What is your return policy?
All sales are final and as is. Sorry, there are no returns due to the nature of our business.
What forms of payment do you accept?
Cash, local checks, MasterCard, and Visa
How long do I have to pick up my unsold items?
It is the responsibility of the consignor to keep up with their items (all info including dates are available to view on your online account). Many times SoHo staff will call to notify the consignor of unsold items, please make every effort to pick up items within 7 days of end of consignment period.
What happens if I don’t pick my unsold items in a timely manner?
The items become property of SoHo and may be donated or resold at the sole discretion of SoHo.
How long do I have to pick-up items I purchased?
We do not have room to store items and insure that they don’t sustain damage; therefore, all items must be picked up within 3 days of sale. Also, if you choose to pick up items that are large please bring the appropriate help with you since we do not have the staff to help with this.
Do you accept seasonal items?
Yes but they will not stay for a full contract period. They will also only be held for 7 days past the holiday then donated at sole discretion of SoHo.
How do I get my unsold items back?
Come into the store and we will print you a list of your expired available items. Unfortunately since we have gotten so busy, with over 4,000 consignors and thousands of items at any given time, we request that you find your own items since you are most familiar with them and able to find them quicker. We will make every effort to help you if we are available.
Will you contact me when my items expire?
We will no longer be contacting individual consignors when your items have expired. All items not picked up within 10 days of the expired consignment period will become property of SoHO.
Do you offer discounts?
Yes, SoHo reserves the right to offer discounts as part of promotion at their discretion.
Do you offer classes on the paint?
Yes we do, we have 3 types, an introduction class, a paint your own piece class, and a plaque/craft class. For more information check out our American Paint Company tab.
What if I can't come to a scheduled class time?
No problem, we will work with you to create a time that will work.  We can schedule your own personal time and class if you have a group that wants to take the same class…our goal is to learn and have fun.
Can I sign up for classes online?
Yes! First, click on the class you’re interested in to see the full description. On the individual class page, there is a green button that says “Buy Tickets.” Click on this and you will be redirected to eventbrite.com, where you can sign up for the class. Be sure you choose the date you want from the dropdown once you get to this eventbrite page.